Privacy Policy
Last updated: November 22, 2022
Introduction
Welcome to Shippx! We are committed to protecting your privacy. This Privacy Policy informs you of what personal data we collect from you, how we use it, our legal basis for processing your personal data, and your rights as a data subject. Any reference in this Privacy Policy to “the Company”, “we”, “us”, or “our” refers to Shippx Limited, a company registered in England with company number 12682664 and any reference to “you” or “your” refers to any individual who uses our Services, sends an enquiry or accesses our website located at www.shippx.co.uk(“website”).
Please read this Privacy Policy carefully before accessing our website, or using our Services. Your continued use of the website or our Services will be deemed as your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or Services.
Data Controller
For the purposes of the UK data protection laws, the data controller is:
Shippx Limited,
128, City Road,
London, EC1V 2NX.
Email: info@shippx.co.uk
The Scope of this Privacy Policy
This Privacy Policy applies to you when you contact us, make use of our Services or visit our website. This Privacy Policy does not extend to your use of any third-party websites or services that are not owned or controlled by the Company.
Definitions
Any use of the following terms in this Privacy Policy shall have the meaning as defined hereunder:
Customer | means the person who places an Order for one or more Services offered by the Company. |
Order | means the acceptance of the Quotation by the Customer. |
Parties | means both the Customer and the Company collectively. |
Personal Data | means any information relating to an identified or identifiable natural person (‘data subject’). |
Quotation | means the written quotation the Company provides to the Customer outlining the Services to be delivered, Service fees, including taxes, and the payment due date; |
Service | means all work undertaken to be performed by the Company as clearly specified in the Quotation. |
Collection and processing of personal data
We collect and process your personal data as outlined hereunder:
When you send us an enquiry
We collect some personal data when you enquire about our Service through our website, email, by phone or through a third-party marketplace platform. The personal data we may collect from you includes your full name, email address, phone number, and collection and delivery address.
We use this personal data to respond to your enquiry and provide you with a Quotation, if applicable. Our legal basis for processing this personal data is Art 6(1)f of the UK General Data Protection Regulation (UK GDPR). We will not retain this personal data for more than six years from the date of your enquiry.
When you place an Order for our Service
When you place an Order, we collect your full name, email address, phone number, collection and delivery address and billing details if you choose to pay for the Service at the time you place your Order.
We use this personal data to process your Order, send you notifications regarding your Order, handle any disputes and process any refunds if applicable. Our legal basis for processing this personal data is Art 6(1)b of UK GDPR. We will not retain this personal data for more than six years from the date of your Order.
When you subscribe to receive marketing communication from us
When you subscribe to receive direct marketing communication from us, such as our newsletter, you provide us with your full name and email address. We will also receive information about your interactions with our marketing emails.
We use this personal data to send you marketing material that we think you will find interesting and promotional offers. Our legal basis for processing this personal data is Art 6(1)a of UK GDPR. You are not under any obligation to subscribe to our mailing list, and you have the right to withdraw your consent at any time. To withdraw your consent, simply click the unsubscribe link at the bottom of our email. We will only retain this data as long as we have your consent. We will immediately remove you from our mailing list when you withdraw your consent.
Personal data we collect automatically
When you browse through our website or interact with our emails, we may automatically collect some data about you through the use of cookies and other tracking technologies such as pixel tags (hereinafter collectively referred to as “Cookies”). We use cookies to:
Improve our understanding of our website users.
Offer a more personalised experience to our website visitors when they return to our website.
Improve our marketing efforts, reach new audiences and increase our sales.
Please note that except for strictly necessary cookies which do not require your consent, your personal data is only processed with your consent.
You can turn off cookies or remove them from your device by changing your browser settings at any time. To learn more about how you can manage cookies on your browser, please visit the applicable browser links provided hereunder:
Please note that blocking cookies may result in a poor user experience. To learn more about how to delete cookies, please visit https://www.aboutcookies.org/how-to-delete-cookies/.
Disclosure of your personal data
We will never rent or sell your personal data. We may disclose your information to third parties in the following situations:
Company Employees and Contractors
We will share your personal data with our employees and contractors to enable them to deliver the Services on our behalf. Please note that we will only share your personal data that is required for our employees and contractors to perform relevant functions. In no event will our employees or contractors use your personal data for any purpose other than those specified in this Privacy Policy.
Commercial Transaction
In the event we enter into any commercial transaction, such as a merger, acquisition, sale, or purchase, all your personal information may be disclosed or transferred to the new entity as part of such a commercial transaction.Compliance ObligationsWe will disclose your personal data to third parties in situations where we believe that such disclosure is necessary to investigate or remedy any violations of our Agreement or to protect our rights or the rights of others. We will also disclose your personal data to third parties in situations where we are required to do so by applicable law/regulation or legal process, such as to comply with a subpoena. Third-Party ServicesWe may make use of third-party services for our business operations, such as services to host our website and software tools to manage our business. Such third-party service providers may process your personal data on our behalf.
Compliance Obligations
We will disclose your personal data to third parties in situations where we believe that such disclosure is necessary to investigate or remedy any violations of our Agreement or to protect our rights or the rights of others. We will also disclose your personal data to third parties in situations where we are required to do so by applicable law/regulation or legal process, such as to comply with a subpoena.
Third-Party Services
We may make use of third-party services for our business operations, such as services to host our website and software tools to manage our business. Such third-party service providers may process your personal data on our behalf.With Your ConsentWe may share your personal data with third parties with your express consent.
Where your personal data is processed?
Your personal data is processed by the Company in the United Kingdom.
Your data rights
As a data subject, you have the following rights relating to your personal data:
Right to access or edit your personal data;
Right to request erasure of your personal data;
Right to restrict or object to the processing of your personal data;
Right to withdraw consent.
Please note that we may request you to provide proof of your identity before servicing your data requests.
Complaints
If you believe that your personal data rights have been breached, we would appreciate it if you would contact us first to discuss the issue. Notwithstanding the foregoing, you have the right to lodge a complaint with the Information Commissioner’s Office:
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 1625 545 745
Email: international.team@ico.org.ukSecurity of data
The security of your personal data is important to us. We take all reasonable and financially viable steps to safeguard your personal information from any unauthorised access, use, modification, destruction, or loss. We have integrated various security measures into the design of our website and in our day-to-day business operations. Although we make our best effort to safeguard your personal data, you acknowledge that no mode of transmission over the internet is one hundred percent secure; therefore, we cannot offer you any guarantees as to the absolute security of your personal data. By using the website, you understand and accept that the transmission of data through the website is carried out at your own risk.
Third-party website links
Our website may contain links that will redirect you to third-party websites. Such third-party websites are not owned or operated by us. These third-party websites are governed by their own legal Terms and Conditions and Privacy Policy. We advise our users to review all third-party Terms and Privacy Policy before making use of such websites. You understand that the presence of any third-party links on our website does not constitute an endorsement of such a third party, and we cannot be held responsible for such a third party’s actions. Your decision to visit these third-party sites is entirely at your own risk.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by email (if you have consented to receive communication from us) or by updating the last modified date on the top of the webpage where this Privacy Policy appears. It is solely your responsibility to periodically review this Privacy Policy to familiarise yourself with any changes.
Children's Privacy
We do not knowingly collect any personal information from children who are under the age of sixteen. If you become aware of any information to suggest that a child has provided his/her personal information to us, please immediately contact us. We will investigate the matter and take appropriate action.
Contact us
If you have any questions regarding this Privacy Policy or if you wish to exercise your rights as a data subject, please contact us at:
Email: info@shippx.co.uk
Business address: Shippx Limited
128, City Road,
London EC1V 2NX